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Outbound Calls

With VoiceBooker it is also possible to place calls, i.e., calling customers that can be used to perform for several tasks such as:

  • informing them automatically about appointment changes,
  • actively shedule appointments,
  • informing them about contract changes, upgrades etc.,
  • taking surveys etc.

In order to place calls, you simply make a POST API Rest request to the following endpoint:

https://voicebooker.de/app/api/v1/makeCall

with the following header data

Content-Type: application/json
Token: <token>
and the following JSON data in the body: 
{
    "dest": "+49-351-123456789",
    "botId": "<id>",
    "sipAccountId": "<id>",
    "state": {
        "customerId": "xyz..."
        ...
    }
}